PRIVACY POLICY
In compliance with the General Data Protection Regulation 2016/679 (GDPR) and Organic Law 3/2018 on Data Protection and Guarantee of Digital Rights (LOPDGDD) of December 5, 2018, we inform you:
DATA CONTROLLER
Identity: DARLEAN JOANNA VAN DER LINDEN with NIF X 8422317Q, hereinafter referred to as “the Owner.”
Address: Bateria Cami de na Marina 31; 07260; Porreres – Balearic Islands
Phone: 644747774
Contact Email: hello@mallorcaresidency.com
PURPOSE OF DATA PROCESSING
We inform you that the data you provide will be processed for the following purposes:
To attend to and respond to contact requests, information inquiries, and/or consultations received through the available contact methods on the website.
To facilitate, expedite, and fulfill the commitments established between the Owner and the user, and to maintain the relationship that is established.
Furthermore, in accordance with the GDPR, a record of processing activities is maintained, specifying the processing activities carried out according to their purposes and other circumstances established in the GDPR.
Personal information will not be used for purposes other than those related to the contracted services or purchased products. No automated decisions will be made based on this profile.
LEGAL BASIS FOR DATA PROCESSING
The legal basis for the processing is based on:
The consent given by the User by accepting this Policy and the corresponding checkbox.
The User has provided their personal data within the framework of a contractual or pre-contractual relationship to handle their request and/or inquiry, and therefore its processing is necessary to maintain that relationship.
The applicable legal obligations to the Owner that require the processing of personal data in accordance with the provided services or those related to tax matters.
PERSONAL DATA PROCESSED AND ORIGIN
The personal data we process is of an identifying nature. This data has been provided by the User through the contact form, sending emails, or using the functionalities offered on the website.
The use of contact sections, completion of forms, and/or functionalities offered on the website is voluntary. However, completing certain fields in the form or providing information through other functionalities is necessary to properly respond to and manage your request. Refusal by the User to provide the required information will prevent the Owner from properly attending to and managing it.
The User guarantees that the data they provide is truthful, accurate, and complete. Data will be canceled, deleted, or blocked when it is inaccurate, incomplete, or no longer necessary or relevant for its purpose according to current legislation. If the personal data provided concerns a third party, the User guarantees that they have informed them of the Privacy Policy and obtained their authorization to provide their data for the aforementioned purposes. The User also guarantees that the data provided is accurate and up to date, being responsible for any damage or harm, direct or indirect, that may arise from the failure to comply with this obligation. The User commits and is responsible for the truthfulness and accuracy of the data they provide, committing to keep them properly updated.
PROTECTION OF MINORS' DATA
According to the GDPR and LOPDGDD, only individuals over the age of 14 can legally consent to the processing of their personal data. Only persons over the age of 14 can provide personal data on this website. In the case of minors under the age of 14, parental or guardian consent is required to process their personal data.
LINK POLICY
The website may include links to third-party sites, such as social networks where the Owner is present. These third-party websites have not been reviewed or are subject to control by the website or its Owner. The Owner cannot be held responsible for the content of these websites or the measures taken regarding privacy or the processing of personal data. It is recommended to carefully read the terms of use and privacy policy of these sites. If you are interested in creating a link to this page, you must communicate it to the Owner and obtain express consent to create the link. The Owner reserves the right to oppose the activation of links to their website.
PERSONAL DATA RETENTION PERIODS
The personal data provided by the User will be retained as long as they are subscribed to the service, as long as the business relationship is maintained, as long as the User does not request its deletion, or for the legally established period. Likewise, they may be retained when necessary to comply with a legal obligation or for the formulation, exercise, or defense of claims.
If the User withdraws their consent or exercises their rights of objection or deletion, their data will be retained in a blocked state, available to the Administration of Justice, for the legally established periods to respond to any responsibilities arising from the processing of personal data. Withdrawal of consent will not affect the provision of the service and/or execution of contracts with the Owner.
CONFIDENTIALITY AND SECURITY OF PERSONAL DATA
The Owner is committed to adopting the necessary technical and organizational measures, according to the appropriate level of security for the risk involved in the data collected, to ensure the security of personal data and prevent accidental or unlawful destruction, loss, or alteration of personal data transmitted, stored, or otherwise processed, or unauthorized communication or access to said data.
Personal data will be treated as confidential by the Owner, who undertakes to inform and ensure, through a legal or contractual obligation, that confidentiality is respected by employees, partners, and anyone to whom the information is accessible.
DATA SHARING AND RECIPIENTS OF PERSONAL DATA
Your personal data will be disclosed only in legally required cases to fulfill obligations directly enforceable by the Owner, when necessary to meet the processing purposes mentioned above, or to provide strictly necessary services for the development of the activity.
USERS' RIGHTS
What are your rights when you provide us with your data?
The User has the right to obtain confirmation about whether personal data concerning them is being processed. The User has the right to access their personal data, as well as to request the rectification of inaccurate data or, if applicable, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected. In certain circumstances, the User may request the limitation of the processing of their data, in which case it will only be retained for the exercise or defense of claims. In certain circumstances and for reasons related to their particular situation, the User may oppose the processing of their data, and the data controller will cease processing the data unless there are compelling legitimate reasons or for the exercise or defense of possible claims. In cases where it is legally appropriate, the User has the right to data portability, which means they have the right to receive personal data concerning them that we are processing and store them on their own device.
You may exercise, before the Owner, if applicable, the rights of access, rectification, opposition, deletion, limitation of processing, portability, and objection to automated individual decision-making by written communication accompanied by a photocopy of the ID card to verify your identity, with the reference "RGPD Rights" sent to the email address hello@mallorcaresidency.com.
Likewise, we inform you that you can submit any type of complaint regarding personal data protection to the Spanish Data Protection Agency at www.agpd.es, Spain's supervisory authority.